Verification Statement June 2005

Verification Objectives

Enviros has conducted an independent verification of the environment section of Kelda Group plc’s (Kelda’s) web-based report. The objective was to provide assurance on the completeness and accuracy and of the text and data presented in the report and to review the internal systems for data collection. We have also reviewed how Kelda have identified the material issues for reporting and their responsiveness towards their stakeholders.

Further interim verifications will be conducted as appropriate when revisions are made to the website.

Responsibilities

Kelda is responsible for the presentation of environmental information and data within the web-based environmental report.. This statement is the responsibility of Enviros and represents our independent opinion. We have not been involved in any part of the preparation of the web-based material.

Verification Scope and Methodology

The verification has been conducted through interviews and telephone discussions with Kelda staff responsible for collating the text and data within the report. The text has been discussed and substantiated, and the origins of data sampled.

This verification statement applies to the updates of the web-based environmental section and is in addition to previous statements applicable to the remaining data and text within the web-based environmental report, previously verified by Enviros.

For clarity, the updated web-based environmental sections which have been verified are:
  • Highlights
  • Hot Topic: Energy
  • Hot Topic: Biodiversity
  • Hot Topic: Managing Urban Pollution
  • Case Study: Sustainable Water Resource
  • Case Study: Eves Greening the Supply Chain
  • Environmental Initiatives: Stakeholder Engagement
  • Environmental Initiatives: Environmental Management
  • Environmental Indicators
Opinion

Materiality and Responsiveness

Material issues for reporting are identified by the Company’s Environment team, with advice from their independent Environmental Advisory Panel. The Panel, made up of representatives from key environmental organisations, is an appropriate forum for identifying material issues, it does not, however, cover the views of all Kelda Group stakeholders.

Accuracy of the Report

The web-based environmental text and data is considered to be materially accurate. Kelda’s internal reporting guidance in relation to derivation of the performance indicators has assisted with the accuracy and consistency of the data collection.

Completeness of the Report

Although the report adequately represents Yorkshire Water activities (which makes up around 80% of Kelda), it does not extend to complete coverage of the wider Kelda Group activities.

Recommendations

In order to ensure completeness and to provide a balanced understanding of Kelda’s environmental performance, environmental reporting needs to extend to all subsidiaries of the Kelda Group.

The external stakeholder engagement process should be representative of other Kelda subsidiaries rather than limited to Yorkshire Water stakeholders only. To extend stakeholder dialogue, Kelda should also ensure that customers, employees and contractors are adequately represented through this engagement process.

We welcome Kelda’s decision to review their environmental performance indicators and would encourage them to agree these proposed revisions with their stakeholders in order to demonstrate responsiveness to stakeholder concerns and interests. The report would also benefit from qualification of the presented indicators to describe trends in performance.

We also support the imminent publication of environmental performance targets, which should help to provide a more transparent presentation of the direction of Kelda’s environmental management programmes.
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